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72, 447 Broadway, 2nd Floor, New York, NY, New York, US, 10013
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Ph: +1 302 216-5520

Terms Of Service

Welcome to Valley of Digital: Your Trusted Web Design and Development Partner

Welcome to Valley of Digital, your trusted partner for web design and development services. We are committed to providing you with clarity on our terms and conditions. By using our website (www.valleyofdigital.com), you agree to abide by these terms of service.

 

Important Definitions:

  • “You,” “your,” “customer,” or “user” refers to anyone using or reviewing Valley of Digital.
  • “Company,” “us,” or “we” refers to Valley of Digital.

 

Revisions to the Terms:

Valley of Digital reserves the right to modify, amend, change, or add to these terms of service at any time without prior notice. We recommend that our customers and users regularly review the terms of service and privacy policy page to stay informed.

 

Behavior and Property Rights:

We maintain a zero-tolerance policy for unruly behavior, unkind conduct, and violations of these terms. Your properties, including logos, content, brands, and any other assets, remain solely yours, and we do not claim any endorsement, sponsorship, or recommendation unless stated otherwise. Your intellectual property is fully respected.

Valley of Digital retains the rights and ownership of its resources.

 

Project Proposal:

Our service process is designed for maximum user-friendliness. We offer custom services for our clients to bring their ideas to life through our online resources and expert teams. We keep online channels open for past clients to ensure a long-lasting relationship and offer ongoing support.

 

Endorsement:

Valley of Digital plays no role in deciding how client information is shared on their websites. Any claims of impropriety related to a client’s website should be directed solely at the client. Clients are responsible for defending and indemnifying Valley of Digital against any reputational harm. In the unlikely event of a dispute, we encourage open communication to reach a resolution.

 

Accountability:

While we aim to provide a smooth user experience, we cannot be held accountable for issues such as data loss, server unresponsiveness, or file corruption at the client’s end. We have no ownership or authority over our clients’ personal properties. Your data’s security is a top priority for us.

 

Data Loss & Backup:

Valley of Digital is not responsible for recovering, compensating, or regenerating lost client data. Users assume the risks associated with using our services, including data loss. However, rest assured that we have robust backup practices to minimize the risks of data loss.

 

Phase of Denial:

Valley of Digital reserves the right to determine violations of our terms and to terminate services to any user for a specified period. The invalidity of one provision does not nullify the remaining terms. We ensure compliance with industry standards and make our regulations understandable for our clients.

 

Copyrights & Trademarks:

Clients must provide valid evidence of ownership for specific properties when applying for web design and development services. Ownership rights are granted only if the properties are declared in the documentation. Any copyright or trademark disputes will be handled according to legal requirements.

 

Revision Policy:

The policy on revisions is straightforward. You are entitled to revisions based on the package you select. Additional charges apply for extra revisions, ensuring you have complete control over the design process.

 

100% Money Back Guarantee:

We offer a 100% Money Back Guarantee for all our design services. If you are unsatisfied with the initial designs of your logo or website, you can request a 100% refund within a specified timeframe.

 

Refund Policy:

Our 100% Refund Policy is conditional and subject to terms and conditions. A separate support team evaluates refund claims, and we reserve the right to reject claims based on evidence. However, we are committed to a transparent and fair process for refund requests.

 

Procedure to Claim a Refund:

To claim a refund, simply contact Valley of Digital through email, official number, or live chat. Your claim request will be analyzed, and you will have the opportunity for revisions. If dissatisfaction persists, your project will be evaluated further, with the final decision supported by a case study.

Dominant Cognizance:

Clients are expected to adhere to the current terms and conditions to use Valley of Digital’s site and services. These terms are approved by the company and take precedence over any prior agreements.

For any further queries or concerns, feel free to contact our 24/7 customer support:

Valley of Digital is dedicated to serving your concerns around the clock.

 

Email & Mobile Phone Policy:

Consent and Usage: By providing your email address and/or mobile phone number, you consent to receive communication from Valley of Digital. This includes transitional messages, updates about your service or project, newsletters, and service delivery updates.

Carrier Charges Disclosure: Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

Stop & Unsubscribe:

  • For emails, click the “unsubscribe” link in the email to stop receiving them.
  • For mobile communications, reply “STOP” to any SMS message you receive from us, and the messages will cease immediately.

 

Frequency of Communication:

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special project updates and urgent notifications.

 

Security of Information:

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law. We take your privacy seriously.

 

Changes to Policy:

Valley of Digital reserves the right to modify this policy at any time, and any changes will be posted on our website. We are committed to keeping you informed of any policy updates.

 

Contact Us:

If you have any questions or concerns regarding this policy or our terms and conditions, please contact us at [email protected]. Your satisfaction and understanding are paramount to us.

Valley of Digital is ready to serve your concerns 24/7. We look forward to working with you to create and maintain exceptional web experiences.